We are losing in war to a way weaker guilds. Our members can’t log in or do anything, including attacking in war 
What we want and need right now is a solution and ETA for this solution. Not those empty words…
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I know the joke was that I cut off my sentence before I could say character the joke is that the new character isn’t that important right now!
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Loading screen takes forever, account switching takes forever. Invasion& others take forever. When will this be fixed?
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One of the conflicts that I have found is in the friendship campaign: long before the conversion they carried out, he already had two problems:
- The texts that accompany each mission do not translate well, just as it is not modified after having successfully completed each part of each chapter, so you are always seeing the first text.
- The text that accompanies the successful completion of each chapter has not been translated either.
I was pleased that the level of the enemies was lowered, as well as that the heroes from chapter 8 are now used, and thanks to this I have completed 3 missions that were stuck due to the difficulty, I just hope that the texts are corrected to better follow the friendship campaigns
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Might as well nullify the results of this war. Personally I wasn’t able to get on at all except in the morning and I know other guild mates of mine haven’t been able to at all. It has been bad before, but this is the worst.
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Good morning! The lag is our first priority, as it falls under the performance issues we’re addressing! We’re working on some fixes that we can hopefully send off today, to help with these performance issues. It may require some down time, but not a client update. As of now, we need to test out the potential solution as well as making sure the rematch option is viable before it reaches Server 1, so I don’t have a definitive timeline, but I’m crossing my fingers before the end of this week!
For clarity, we have an idea of how to possibly do war rematches, but we need to test it out first, so we minimize bugs or issues down the line, which can further be frustrating for everyone. This isn’t a confirmation that we’ll get it completely right as sometimes, we do make mistakes and miss edge cases so we can get this fix out to everyone in a timely manner. Please remember we’re human, too!
Again, we’re sorry for the frustrating circumstances right now, and we are working on getting the game back up in order!
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I don’t know about others but for me, I don’t need war rematch. It doesn’t change the total number of war this month. It just waste 1 more chance at war for everyone… Instead, you could just give all guild a free win. It will make everyone happy. A win win situation with less work
Btw, will we have a big update next week? It’s been too long for us to have anything new in game…and no, new lv and new rank don’t count…
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Think I’d rather this than a war rematch too personally.
Can just imagine the errors etc that potentially might occur with restarting a matchup if data issues already a concern.
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La actualización fue frustrante porque no avanzaba al finalizar batallas en la arena y la comunicación se hizo lenta cuando en otras aplicaciones no tenía ese problema. Esperamos logren resolver ese issue. 
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Now that the contest has ended, the lag seems to have mostly ended as well on server 1. I believe that the contests are a primary revenue driver for you guys, so you don’t want to turn them off entirely, but have you considered shortening the duration of the contests or picking contests where stamina is not the primary points driver while you work out the issues that pop up every time we have a stamina based contest?
In particular, having contests where the city watches, arena or heists aren’t capped and selling chances for those could still provide revenue and meaningful contests without all the badge raiding. And please don’t just straight up sell points in the contest, but sell opportunities to participate (heist tickets instead of heist tokens, arena chances instead of arena tokens, etc).
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Wrong. A lot of players, especially newer players, haven’t achieved VIP5.
I don’t think the compensation we received yesterday on server 1 was terrible (25 Badge Booster crates are worth a lot of stamina if you use them correctly), but I really can’t say it’s sufficient to cover the inconvenience and lost time, either. TBH, in addition to gold and surge tokens to make up for the most obvious impacted area, I’d like to see a compensation with some of the scarcer resources, like several million disk power, a couple thousand of each type of patch essence, a few hundred of the mod upgrades locked in Challenger rewards… Getting something scarce like that would really help make up for the past couple of days of fighting lag and lost progress.
Speaking of Surge, I never received the gold and surge tokens for the Surge that ended yesterday. @TheGrillFather, are there plans to look into the missed rewards once some mitigation for the lag is in place and working?
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Surge rewards should show up in the next couple of days, but if you still don’t see them by Monday, please let me know!
After consideration and testing, we will go the route where all guilds in Server 1 that participated in the most recently ended war will receive a win (therefore a change to MMR’s for guilds that lost), and associated war rewards for both that war and the war right before it, rather than a rematch option. In summary, affected Server 1 guilds will see changes to MMR and receive war rewards for the past 2 wars as compensation.
The DH team again, truly is so sorry for the frustration all this lag has caused, and we hope to push for a fix soon! We’re still testing, but we are closer!
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@WickedRez and @MakDaddy everyone on server 1 had lags, this bitter back and forth on who has a better leader etc is irrelevant to the conversation here. Stop wasting time on the forums about it as it doesn’t help to the discussion of the s1 lag errors everyone has witnessed. Take it to the pms in my opinion.
We all looking for solutions as players…. Not excuses or bittering as a result of it.
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Since this wasn’t answered… not sure but I’d expect the notes to be not tomorrow (maybe some small bugfixes or something tomorrow) but the friday after, just cause it’d align with the next patch season starting and to what they said about the next hero being released in late january. It’d also be a good time to start looking at hero balance, adding some of it to the likely patch refreshes
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I really like the way you put people under ignored content when they disagree with your fantastic compensation (dripping with sarcasm). Your compensation needs to be something people actually need. Stuff that is not common. And just because someone disagrees with you don’t just hide it
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Others have complained about the compensation without their comments being flagged; I don’t know who flagged the comment you’re talking about, so I’m reluctant to speak for them, but I’m guessing they found it rude enough to flag. 
Yes, please, can the players from these two feuding guilds take their feud to PMs or at least somewhere other than the official game forum? This is getting ridiculous.
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lol and people wonder why some of us don’t want to be part of top ranked guilds 
far too much strangeness
if I was @TheGrillFather I’d be considering just cancelling that contest’s ranks and giving everyone bottom tier rewards at this point 
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Edit: So my gif mocking the immature inter-guild feuding that was off-topic got flagged as off-topic. Fair enough, I only wish I knew if the people who flagged it just came late to the party and didn’t know the reason for the post, or if the children referred to by the gif got butthurt over being called out. 
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Why has this post became so chaotic all of a sudden?
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It’s what happens when people take a game mode like war in top guilds super personally and start attacking one another because of things outside their control. There a reason why a lot of us not in top five guilds don’t like the war mode.
Best to keep on topic of solutions of this lag affecting us all and move on. Those still wanting to fight will probably just be flagged as it brings no merit to this topic conversation .
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