Good morning, I don’t know if the subject that I am going to expose corresponds to “Feedback Corner” but I think that it is the topic that most fits in.
I wanted to ask for your advice and recommendation on a topic. The account of a member and a friend of my guild, Dark Sven (I’m mentioning his username, just in case someone from Perblue reads this), has been permanently banned because he claimed a refund for an offer that was not the same as the one he paid for. Just for that he has been banned and has not received any kind of exaplanations or reason.
My question is the following one: Could this be done? And if so, what should my friend do to recover his account or solve this issue?
Thank you very much and good morning.