Diamonds not getting

When completing Quest and medals I am not receiving my diamonds, i contacting support, support tells me that yes I am getting them and they want proof from me as to how I am not receiving them. how am I to do that?! I can’t take a screenshot of it showing me I completed the quest giving me the diamonds and not showing at the top that the diamonds are there cuz there not. I dont have them, where are my diamonds going?! because I surely don’t have them this is the second time that this has happened and nothing is to be done about it

Try taking a picture of you diamond count before you complete it and another one after you complete it.

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