Hi, I play less since a couple of week and I think there is a bug… I could never claim my prize… ! It seem to be stuck there for a while. Last time I collect it was 2 month ago… 
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You can only collect it on Mondays
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2 Months & 204 completed quests? 
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I’m not a hardcore player and yes approximately. 
So if I don’t collect them on monday, I cannot collect them otherwise ?
Yes @Amiral_Toyo that’s right you must collect on a Monday.
I too missed collecting mine in the beginning. 
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It real bad design… It didn’t happen to me to connect on monday so I’m still stuck 400 and stars collected… 