How do event exclusive heroes work?

We just got Linguini and Remy, and it says they are event exclusive. But what does that mean? It looks like they’re not a reward for this weekend’s contest (not on server 14 at least), and it doesn’t look like they’re in any crates. I assumed it would be solo deals and chip deals to get them, but I haven’t seen any yet.

Have patience. They will come soon enough

They might be available through the Limited Edition crates, replacing Jasmine

And if what @Filadae_Djaq said is correct, which I assume will be the case, then the first crate will be free and will guarantee that Remy and Linguini will drop from it.

Thanks everyone

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