Update 3.1 Known Issues

Looks like we’re going to bring Server 2 back down to fix these issues! Thank you guys so much for reporting them!

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It’s a minor issue, but shouldn’t the subject line for the server downtime thread read 2pm CT (or 3pm ET)? I had to double-check my clock the first time I saw it. o.O

I’m in ET so my mistake!

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So is all this why my account is gone?

Everyone’s accounts are gone. whatever happened is purely on PBs side bc of an issue with the last downtime to go to a new program. They will be back.

The team is looking into the issues with Server 2 and once we’ve got them all fixed it’ll be back up!

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I wouldn´t mind losing my S2 account if the stuff inside was transferred to my main S1 account…

@Loutre Thought this could maybe help, so yeah I recommend adding to your service heads-up line/banner that PerBlue know about the account issues and are trying to reconnect the accounts to the users again :-). Adding it on the “Known Issues” post at the top here could be an idea as well until the issues regarding the lost accounts are solved.

That way people hopefully people are less likely to create their own posts in regards to that they have lost their server 2 account(s) :-).

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S2 is back up now!

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Good to hear hopefully more compensation is coming our way due to the extended down time

:eyes: Possibly being discussed right now

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So Shank is now fixed



Still makes me wonder if she’s getting refreshed :thinking:
I’m praying she is as she would be an awesome hero :pray:

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This is the 2nd Epic Raid in a row that I’ve only received chips for 4 of my 5 selected heroes. I know a couple of others who’ve seen the same results.

Can it be double checked that there’s no bug causing this, as the chance of that happening is low even one time, let alone twice in a row :stuck_out_tongue:

so, how´s things now after the fixing?

I founded a bug with demona instead of the weapon of the green skill and then the one with the purple skill appears as if by magic trick and the same thing happens when it revives completely

Hi there! Can you provide us with more info like screenshots/screen recording? What the line ups were and what specific area you were in?

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Power7581 is just talking about this

image

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Thank you!

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Similar to that bug.
Honey Lemon re-run twice her animations of white and blue skills in hero screen.

And only second time has sound effects.

If there are any gifs/videos of this too that’d be great!

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