Update 3.2.10 Known Issues

probably because it’s FTN this weekend :upside_down_face:

6 Likes

This, yes.
Double drop a day before a contest is an instant FtN alarm for me. (The team does not do this with other contests usually. Sometimes with Badge Bit Collector Guild one)

1 Like

Hello guys

I need some help

First things first, don’t do too many replies because it will count as spam
Second:
This topic is not ideal to talk about your problem, what you have to do is create your own topic and if you do not know how to do it, answer me in the Private Message that I send you

4 Likes

@Loutre, is there something wrong with Shank’s white skill? After her storage is maxed, she doesn’t activate her white skill even though she isn’t under any disable or debuff? Her icon is constantly under brownish color…

Indicator that storage is full.

I can’t explain this. I activated Shank’s white when it was full.

@Loutre anything yet? Between this and the game crashing during fights, I’m starting to dread opening my game!

2 Likes

Poked the team about it again. They’d like to know if after you uninstall/reinstall how long is it ok for? When does it start glitching again? Is this also only happening on the Moto G5+?

It’s difficult for them to replicate it so they just need some more information.

3 Likes

Here is an issue: still waiting on new/expanded guild perks :grimacing::upside_down_face:

Vídeo ads don’t show timer nor close button. Swipping sends you to Playstore

I’ve noticed one ad doing that myself, for some pouring game. I haven’t seen it becoming widespread yet, thankfully.

We have had this brought up and looked into it. Unfortunately, it is a bug on the ad network provider’s side and we have no control over the UI.

3 Likes

@Loutre I came to think of this and hope it is okey if I ask :-).

So yeah, if the 3.3 update is set for this week’s patch notes I wonder if the Hero Information update is still on track and be something we get announced this week as well?
Understandable if you can’t necessarily answer yet, but at least thought I hear just in case in terms of the Hero Information Roadmap note :-).

I have a Moto G4 and a Moto G6+ which are for all intents & purposes the same, and have no issues of this sort :man_shrugging:

1 Like

It’s good for a few hours after reinstallation before the glitches come back. So far, it’s only been my G5+, but I still don’t get why.

We haven’t seen similar devices having the same issue so the team suggested you check if it’s either of these issues on that device.

  1. The device might be infected with some kind of malware that’s corrupting files
  2. Possibly a slowly dying piece of hardware on this device (possible SD card)

If you check for these issues and don’t have them please let me know.

1 Like

I need help my account got suspended pls

Please send in a support ticket: Contact Us — Disney Heroes Help Center

3 Likes

Thank you so much

PerBlue Entertainment | Terms of Use | Cookie Policy | © Disney