Seriously, who gave Elsa the power to freeze my heroes until they’re all down? I was fighting an Arena battle and the opposing Elsa just froze everyone and then they pounded me until my whole team was gone. It took them a whole minute to do it, meaning I was frozen by Elsa for over a minute with nothing to do. What is up with that? XD
Was Elsa paired with Kristoff?
Who were you using?
Elsa is super powerful and awesome, but not OP. You probably just used a bad counter.
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Was she with Kristoff?
Your heroes have no evasion or any form of defense against disables e.g. hardy, Kevin Flynn, or Rapunzel? Yeah. Case closed 
In all seriousness, if Kristoff was on the team it’d explain a lot.
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I’ve had Kristoff win a 1v1 against me by literally freezing me for like 40 seconds straight. It is a little ridiculous, but there are heroes to counter it as long as they stay alive 
Elsa on her own isn’t much of a threat aside from her initial freeze.