This morning at 11.08 I payed 19.99€, Google sent me the mail for the payment made, but no rewards appeared on my in game mail…I try to open a conversation with the support, but until now I got no answer from them…after almost 4 hours…
PerBlue is based in Madison Wisconsin.
In Madison Wisconsin, it is currently 5:55 AM. Four hours ago, it was 1:55 AM.
There’s a solid chance support is not in the office at the moment. Give them some time.
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Search “CST Now” on Google, that’ll tell you the current time PerBlue is in right now, 7:11 AM in their case.