4.9 Known Issues

It seems that the s1 lag is back, it was getting a little better, now it won’t load invasion or war for me

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I’ve seen several guildmates complain about lag this morning as well.

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That’s also a time when there is just a lot of traffic on the server in general, however fixing or significantly improving lag is an ongoing project. More adjustments to come!

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I think it also had to do with the game loading new franchise trials and new deals being offered, maybe? As well as people trying to find new “too good to be true” deals.

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Is the fix for the Battle Pass amounts working as intended?

Rather than rectify the amount rewarded to match the amount displayed, it looks like the amount displayed has just been reduced to match the lower amount rewarded…

So we’re continuing to receive less than we should’ve been, now it just shows that amount

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I’ll admit when I saw this about a week ago, I assumed that it meant the displayed amounts were correct, and that we actually were owed the difference between what was displayed and what was given. After all, if we were getting the correct amount all along, how could we be owed anything that needed to be addressed?

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Since there was spotlight, Abu is rather finalised, however, his duration of all buffs and debuffs are very short, all skills have it on 5 seconds, apart of purple which has 10s silence, could the team increase duration of effects on all other skills to 10 seconds? This includes Aladdin disk.
5 seconds is way too short, especially when Abu uses green skill, so when he comes back his buffs already wear off.

@Samm

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It seems they have sent out the compensation after all, which is good.

However it only accounts for rewards that were actually collected.

Because of the way the bug was fixed, rewards that were achieved but uncollected are now lower than they were, effectively cancelling out the compensation for people affected :confused: and meaning people who collected them now get more rewards than those who didn’t

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Now that they have increased stamina (which is really good and highly appreciated), hopefully they will increase skill point and hero chips next

@samm pls know that we all hate skill point

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The lower amount is/was actually the correct one. But since the game showed you a different amount, we wanted to send everyone the difference for what was collected so you actually have in your account what you were shown.

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We weren’t to know which was correct, though :man_shrugging:

I’d achieved multiple more rewards, but was waiting to collect them until the bug was fixed - in the assumption I’d then receive the full amount shown and not the lower amount (thus avoiding any need for further compensation). This seemed like the sensible course of action.

All that’s happened is that I’m now going to receive less.

Had I collected them after all with the bug in place, I’d now be a few more items richer, as are the people who did collect them at the bugged amount and got compensated for it :thinking:

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I guess that makes sense since it was said before that rewards are scaled from max server level on 1st day of the month, but the bug caused a lot of confusion which is finally fixed. Yay.

Now just Joy and Donald fixes, and it will be perfection.

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Now this is a cool deal!

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Miguel still not fixed yet, Sharp Notes and Flat Notes still getting bug.

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We didn’t add any fixes for this in 4.9. Our team is still looking into the issue. Thanks for being patient!

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Thanks for talkinf about Miguel bug’s. I hope they fixed soon

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@Samm
This error keep come out after the update.
Like every 2-3 raid max. More often than before the update…

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@Samm The scrolling problem got worse after the last update.
To read skill descriptions that are not displayed at once due to a lengthy description the scrolling jumps back up after merely seconds.
It’s nearly impossible to read skill descriptions completely.
Same goes for every other scrollable menu, especially for daily tasks.
This is going on for months and is being ignored.
I don’t remember when it started but maybe it’s connected to animated AI interface features, like changing sizes if you are tapping on a button.
This jumping back up gets really annoying and frustrating. Please check with the devs if something can be done to fix this. Thank you.

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Are you able to send in a screen recording of this attached to a support ticket? Having the ticket will also give us your device info, which will help in addressing the issue.

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Hopefully we can have better rewards with Jake Long event than Flash event.

I don’t even have Flash at 6 star with the limited hero chips they offered for free. And now he is gone, with no mention when he will be available

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