To me, this is the single biggest issue with the current rotation. Outside of deals, right now the only way new players can get Eda, Shere Khan, or Dante is through contest rewards, and they have no way of getting Kuzco (unless they spend enough to unlock VIP11 that soon after joining, which, yikes). And while they can get Luz, they can’t get her better disk. And this week’s rank rewards offer Pegasus, who’s available in one of the exclusive crates (which, again, new players will struggle to earn enough tokens to unlock the hero, except maybe for City Watch).
At least there is the possibility of the rotation being revisited, per TheGrillFather in the Update 5.8 Patch Notes:
There will be hero rotations with the new hero in a few weeks, but hero rotations is something we would like to review.
Given the staff cuts, though, I wouldn’t expect that review to happen anytime soon, like this year. Maybe 2025?
Admittedly we could be getting a lot more guild crates with the consumable perk, but it’s just really annoying to have to tap that button hundreds of times and then have to either collect hundreds of crates from the mail or leave them sitting there for months.