Factory reset


#1

I need to do a factory reset on my smartphone. Will I lose my heroes? Or will everything be there when I reinstall?


#2

Do you linked the game to Facebook, Google or any other method of recovery?


#3

You can recover your game if it is linked to Facebook or Google. When you reinstall the game, you have to start the game with a new account. You may recover your previous account after you finish the tutorial.


#4

I assume you know how to do a factory reset? Annd you know it wil erase all content you put on your device?

Link it to FaceBook. Google y failed me one time.


#5

Thr Lost Account button didn’t work for me though, so I contacted the Support Team to retrieve my old account. They were so awesome!


#6

I second this! I was linked to FB and Google when I got my new phone and Google couldn’t find my account. Link to FB