How long does it take for support to answer?

I have sent a message to support via in game support> contact us. And it has been 3 days , still no answer? Any devs or people who have actually talked to support confirm any estimate days until you are answered ? Thank you so much in advance

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I’ve always gotten a reply later the same day or the next day. Unless it’s the weekend. (Then it usually says something about them not being able to reply until Monday or something like that I think.) Last time I contacted support though was before the full release. Maybe with so many more people it’s harder for them to keep up now.

They’re currently out of the office on holiday here in the united states. Normally if it’s sent during the work week they respond within 24 hours.

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