The 13th server has been down since around 2:00am Japan time last night, and it has been down for quite some time. This is an unannounced server down, and there have been no replies to the already existing forum topics.
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Perblue is currently on weekend break, so I wouldn’t expect an answer until Monday. 
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Monday in CT 
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in fairness, for something like a server down I’d usually expect at least some communication even if it’s the weekend - we’ve seen weekend notices for much less!
Hopefully it will be up again soon.
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I though it was only me, but looks like this is a system problem (I’m in server 13)
Anyway, it’s good to know😢
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I am always playing happily.
I’m glad if there is an explanation of server redundancy settings after vacation
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Ouch, too bad you all in server 13 are having server issues.
I recommend trying to contact Customer Service here, and hopefully they can help you all:
https://perblue.helpshift.com/hc/en/3-disney-heroes/
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