Just not seeing how this game manages to hold anyone for very long. Every aspect of it requires breaking the paywall. Progress is slow unless you are willing to spend $100’s. Arena PvP is a joke. You either use the same 5 heroes as everyone else or you get buried. Rather than making changes to balance the game and heroes as needed, we get overpowered heroes to counter things with. That hero inevitably makes things worse and we just get another hero to counter that hero we just got done building.
Enhancements are ignorable until you reach level cap. It’s a resource sink otherwise. Invasions are snorefests that are forgettable at best. Heists are fun, but rarely worth doing. City Watch is broken. After you’ve done them a few times, the difficulty ramps up way too much for future attempts on any setting. Coliseum is Arena, only worse. Guild Wars are boring.
The Battle Pass received changes to reflect feedback, but failed to execute properly based on that feedback. It’s an unbalanced mess that scales oddly/poorly on the premium side and did nothing to improve on the f2p side. The gated nature of the BP’s progress makes it worse. The price of the BP is now in a reasonable place, but the rewards don’t justify buying it at any price since the Prize Wall already maxed out my Phillip for me.
The Prize Wall is a neat thing, but the changes to the quests made it less attractive. More tokens don’t help if the chance of success is seemingly lowered. The Contests are not enjoyable. They are a resource sink that adds little to progress and rarely provides value in the rewards for myself.
Any other content (port etc) is click-thru content that I don’t even pay much attention to. Enter, press Raid button, leave.
20 ranks of red. Who decided on this? It’s a motivation killer, knowing that 5-10 ranks into red I’ve made very little progress, but have gone thru a ton of resources.
I’ve said it before, and I’ll say it again. Asking us to spend more money every time you add content, update content or it’s a holiday is not a celebration for anyone but you guys. How often do you guys do anything for the players that doesn’t require them to come out-of-pocket for it? What holiday did you do something special for the community without asking for anything in return? What events have occurred that could be won without being a whale?