Phoebus prize wall Locked?

Ever since the update can anyone reset their prize wall. I was hoping it was a glitch after the merge or something. But now day 2 of this seeing if I’m a one off or anyone else.

If anyone has any suggestions I’m open.

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I haven’t had any issues, on either my server 1 or my server 14-to-1 accounts. Have you tried contacting in-game support?

Lock figured it out.
Talked to support and figured it out.

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