If you scrolled through that link you would get to here. Please fill out this contact form to send a message to support as I cannot help you via the forums.
https://perblue.helpshift.com/hc/en/3-disney-heroes/contact-us/?p=web
K thanks loutre
I am unable to spend influence and open perks for my guild since the update. I have had other guild members try as well and they are experiencing the same problem.
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Yes, we are aware and there is an ingame announcement regarding this issue.