After 5 years the game still has the old-style things which aren’t really persuading to keep new players around, mainly looking at the cooldowns and unnecessary clicking.
Cooldowns
Arena, Coliseum, Port, Trials
These cooldowns are completely unnecessary and just make the gameplay boring as players need to wait to play.
Cooldowns should be removed.
Gold and Diamond Crates
As for gold crates, the cooldown is kinda justified, however, diamond crates lost a lot in value over 5 years and the free crate every 2 days should be changed to a free crate every day (24h), or better, make them free with each daily reset at 5AM.
Campaign
Slow Progress
There should be available a Quick Fight option in these fights to allow players to move faster in the main story to catch up with other players and upgrade heroes faster as they gain access to newer badge bits.
Reward Completion
A long time ago there were added rewards for completing chapters 1-7, and those rewards were… very outdated diamond crates 1x. It would be very helpful for new players to give 10X Diamond Crates after completing each chapter, it’s only 64 (x2) crates in total, but players will gain access to more heroes much faster, the journal will be less annoying, and players will gain access to heroes they truly like without frustrations.
This includes both Normal and Elite Campaign. Each completed chapter should give 10X Diamond Crate Item.
The newest 1-5 Chapters could have been playable only manually, to test players in their fullness.
Opening Crates
All
Update 4.6 gave Open X/All options, but not for all crates. All crates should have access to these options to eliminate unwanted time on opening crates.
Enhancement
No matter if you’re a new or a long-time player, enhancement takes too long.
There needs to be added option for Auto Add All, to enhance all 6 badges to full with one click.
Early Deals
if you like to...
The Kickstarter deal for $100 is truly an evil deal, it gives the amount of stamina to those from deals from 2019. It should be simply removed or improved because it’s a true definition of baiting new players who won’t know better.
The Hero deals for $10 are also bad, giving 100 hero chips against franchise deals is just not worth it.
Skill Points!!!
And for the last, the worst thing.
The whole skill points system is just terrible. It should be simply removed.
The other option is to… still remove them, but Skill Points will get a new gimmick. Instead, these points will decrease the cost of upgrading skills by 10-25%. Players won’t be forced to wait to upgrade skills, but once in a while, the skills will be slightly easier to upgrade.
Once every 2m 30s, a player will receive a skill point which can be used for a skill upgrade cheaper.