Sisu deal mess up and the consequences

I am livid by the treatment of players given how much people spend. Worse than that the power gaps going to widen. Due to the sisu deal 307k was wrongly displayed. I went to buy the deal and it changed to just 30700. Given I knew other got 307k. I didn’t purchase it. I expected per blue to be reasonable and remove the extra stamina or give all players 276k free. The difference between 30700 and the extra. What per blue did next was unjust and unfair. They gave all players that bought 30700 an extra 276000 but everyone else got nothing. What about those of us that said no to 30700 because it was 307 k just before it. If I knew they would reward us for there mistakes id of bought it. However that to is unfair to all players even those that didn’t buy it should be 30k only only way to be fair is reward all players for your mistake PB it’s unfair to fo this to us your loyal players and as such customers. I know several people refusing to spend a penny in future because of this. Is this what you want. @Loutre sorry but this is unfair and elliot upset alot of people including myself with his responses. It’s unacceptable to punish us like you are!!!

AFAIK this isn’t what happened.

Players who saw/bought 307,000 and received 307,000 got to keep it all.
Players who saw/bought 307,000 and received 30,700 got that amount and a $20 voucher.
Players who saw/bought 30,700 and received 30,700 got the correct amount.

Nobody who saw 30,700 on the deal received 307,000 stamina.

:man_shrugging:

3 Likes

Personally I was so.disgusted they made an error and dropped it to 30700 I thought totally unfair didn’t but it. Messaged asking them.what would happen to those that got 307k and expected the response to be either all players will get 276k even those that didn’t purchase as we accept having let a large group buy it for 307k. That they would leave the deal up. So others could buy it. If not I expected them to take away all extra stamina all 276k extra. Or the only other fair way was to admit they messed up. Apologise and say all players will get 276k stamina. Even.those that didn’t buy as we never gave them.a fair chance to buy it. Which to.me would of been fair but no. They have to diddle us yet again. Well good luck several are refusing to spend now,!!! Hope they are happy.

Ps I know 2 players that purchased at 30700 they got 20 quid compensation. I also know that some saw 30700 and later opened game and had 307k so not true. I wouldn’t mind betting they screwed up so bad some got 20.00 and 307k. It’s a farce and a joke all players should be given 276k it’s there mistake not ours!!!

Your friends are most likely not telling the truth then. What @Pipsqueak said is correct.

3 Likes

Irrespective you had that deal up for an hour many benefitted. 307k is alot of stamina. I went to buy it but it had changed. So didn’t buy it at all in disgust and wrote to support. There was only 2 ways you could be fair remove the 276k oversight which you created. Tell me this how is what you have done fair? People like me was buying it at 307k . Then didn’t because you changed it. Then because I didn’t buy it in anger as you robbed us of 276k you gave us nothing. You need to give everyone 276k its the only way to be fair or remove it. Its not we didn’t get yhe same opportunity because of you!!! There is no fairness or consistency. Let’s put it this way shall we. Guild contest when several complained you gave many a warning and threatened with bans. Yet how is this any different its technically abusing the system but in a different way.
I dont want people banned but I do expect fairness for everyone. This happened Through your error. Its ridiculous you need to sort this out. Several are refusing to spend as it is and I cant blame them they feel robbed as do I!!!

It was up for 45 minutes. It was not a lot of people who purchased it. We did not give you nothing you got the deal in the correct amount it was supposed to be AND a voucher for the amount it was purchased for.

We do not need to do any of what you are saying. We decided what would work best for that situation and implemented it. We let the small amount that purchased the incorrect deal keep it and everyone else who purchased it when it was corrected a voucher for that amount.

No changes will be made now. If you do not want to spend any more money you do not have to it is a free to play game. You can continue to play without making purchases.

There is nothing else to discuss here and I will be closing this thread.

2 Likes
PerBlue Entertainment | Terms of Use | Cookie Policy | © Disney