Update 3.2 Known Issues

Gobernador_Flynn_X · July 6, 2021, 5:33pm

I cant enter to the game, and ive tried 5 times (im Android)

Asura_III · July 6, 2021, 5:34pm

Same, android… cant start

Raymond · July 6, 2021, 5:34pm

More like 35 probably

Power381200 · July 6, 2021, 5:35pm

Me too…

Buffy_Summers_II · July 6, 2021, 5:35pm

Got in for a few minutes, then it froze, finally got back in n everything I’d done was undone, froze again, n now can’t get in at all.

Power381200 · July 6, 2021, 5:36pm

Is in spnish… but ok

Deacon · July 6, 2021, 5:36pm

I just get “reconnecting”. It looks like the usual client-side connection-issue screen. But it’s a server-side issue. Everything else including speedtest works normally on my vzw s20 phone.

unique_Teddy · July 6, 2021, 5:36pm

@Loutre im on apple and the account switcher tool is blank and not showing any other accounts

ImSora · July 6, 2021, 5:36pm

Was able to log in when the update came out but once I got out the game wouldn’t load. (I’m using an iPhone 12.)

Power381200 · July 6, 2021, 5:37pm

Because i heard that isn’t available translation

Loutre · July 6, 2021, 5:37pm

We’re aware of the loading/not being able to play issue and it’s being worked on.

Draysin · July 6, 2021, 5:37pm

Keep getting reconnecting message when try and long in

Lucky_Flynn · July 6, 2021, 5:37pm

Yeah, the game won’t work that well after the update

Loutre · July 6, 2021, 5:38pm

We’re going to close the server to look into this issue.

The_Real_Numi · July 6, 2021, 5:38pm

Yes indeed. Reconnecting means it´s being worked on. So please wait.

Power381200 · July 6, 2021, 5:38pm

No please nooo!

ProtectorSimba · July 6, 2021, 5:40pm

Our purchase will be lost?

The_Real_Numi · July 6, 2021, 5:41pm

You made a purchase? It´s always best to wait to ensure everything is working properly though.

ProtectorSimba · July 6, 2021, 5:41pm

Yes I got the new hero 50$ deal

Loutre · July 6, 2021, 5:41pm

If you have an issue with a purchase made please send a support ticket.