I’m constantly receiving the “video is unavailable at this time” message . Is anyone else having the same issue? Is there a way to fix it? It seems like this behavior started a couple updates ago.
Check your Internet, that may be the problem.
If your Internet’s fine, just restart the game and try again.
If that hasn’t worked, get a Support Ticket. They’ll help you with that.
I was able to reset my advertising ID and that did the trick.
I am also having this issue, I have three in my bag and it won’t load the videos. I play this game on my phone and it doesn’t matter if I’m connected to the internet or my 4g it won’t play them.