I’m just saying. If I raid 30x and ya’ll system only gives me 2 of the specific drops for a badge i need, after a 30x raid, i’m calling that stealing. ESPECIALLY, when I have 5 other characters needing the same badge, but i can only manage to get 50 drops after 3 weeks of raiding!
50 drops for a badge is pretty steep. Especially when more than 1 character needs the same badge created.
Recieving 5 or less drops after a massive raid is ridiculous. Ie: 30x raid.
Hey I had 1 a drop of one (!)lousy purple badge in NINE raids…^^
But its very frustrating I know…
I can’t prove it, but gaming experience leads me to believe that PerBlue developers are constantly tweaking the drop rates to get players to spend diamonds and stamina. At the rate it’s going though, I won’t be surprised if established players become bored and begin to just not play as much.
I’m VIP and when I started out, I loved Disney Heroes. It was fun, exciting, and leveling up was challenging but not impossible. Now, I’ve seen drop rates for hero chips and badges plummet. Why would I continue playing a game where I do an Elite 3X raid hoping to get a hero chips for but get 3 blue badges and no hero chip instead? And the contests have also been tweaked to reduce output. I know for a fact that when I first joined, Fortify The Network didn’t give you 75 points per diamond with a 1M point goal but now that’s what you get.
PerBlue makes 3x the money on the FTN contest because people who don’t know any better spend the resources but even I who have the resources see how high the cost and how mediocre the rewards are.
This is not an opinion, it is verifiable fact.
Oh, and PerBlue admin, if you silence or hide this reply just because I’m being honest and not just being fake, I will know that you don’t really care about player feedback but rather just making money and listening to only things YOU WANT to hear rather than what YOU NEED to hear.
Because it isn’t true. We do not change the drop rates just to get players to spend money. If we ever change the drop rates, we will make a public announcement letting everyone know.
We adjust the rewards for contests as the servers grow. If we offered the same rewards now that we offered in the weeks after the game launched, it would be boring and players would have no reason to play.
Not every contest is going to be fun or enticing to all players. If you think the rewards are blah for this contest, there’s plenty of other players at a different spot in their account progression that are loving the rewards.
I have seen posts like this a lot, and I’m telling you all now that they’re out of line and they need to stop. Our first priority is creating a game that’s fun to play. Yes, we need to make money, but fun comes first.
We do value player feedback. We’ve made tons of changes to the game so far based on player feedback, and there will be a lot more in the update next week. I will flag and hide any posts that attack the company or our employees, because that is a violation of the forum rules. Constructive feedback is welcome, but attacking us is not.
Ok nice to hear that you DO react polaris.
The drop rates for hero chips are horrible and I understand his reaction…i had to go through 9 attacks to get ONE chip and it wasn’t a very good chip eigener… ^^
NINE simply I S unacceptable…its boring and tiring. To write down this feedback is an important tool of communication as it seems to be the only way to get a change.
Why don’t we customers, yes thats what we are customers, dont to get to vote whats to be changed or next.
I get the feeling nothing changes…
We talk and talk nothing happens…
Have a good start into the weekend tgif everybody
Catching up with the “end game” is impossible with the updates comming out this fast, farming for badges, chips and gold is hard. Even harder when new heroes and lvls are added to the game at the rate it is.
The game is fun for the some people i guess, but i lost interrest, as its impossible to keep up.
Polaris is right guys, Perblue is really trying there best to make a fun and enjoyable Disney game for everyone to play by always adding something new for players new and old. Sure Perblue can makes some mistakes that they have done but they always try to fix there mistakes and try to make it better for us but the thing is they shouldn’t really be doing this with the way guys are acting to them. Some people on forums are really rude when it comes to having them add something new in this game, for example when they where making the heist evryone was mad because it wasn’t on any other server so you guys wanted to quiet but they had to do it because they want everyone to have a great experience with, and sure there still are a couple of things that they need to fix but like Polaris said it will be fixed in the next update. Finally I just wanted to say that you guys argue about how when is the next content coming out but when you finally get one you guys are still mad because it doesn’t help you, well let me tell you something, it dosnt matter it’s a mobile Disney game! You guys argue so much about this game that I can’t even keep track and this mostly happens because It’s a Disney game for kids?! Look I’m not trying to be rude and ignite the flames of this argument, I just want to talk about how we should all just calm down and let Polaris and the team of Perblue fix what they need to fix so we can get a great game.
@Polaris As someone who has been on the aggresive side I firstly want to say if any of my comments in the past have hurt the emotions of you or anyone on the team I truly and sincerely apologize. I do not mean to attack the company for the sake on banging the drums of war versus consumer and creator but more for the fact of changing the game for the better as I am sure we all wish for the game.
Second, thank you for the very to the point and still somewhat emotional response to recent events. Your post had a sense of humanity and even a bit of attitude if I may say. Not that the attitude is unwarrented or unexpected at this point. Too often with companies we as consumers seem them as money hungry, manipulative, and narcissistic. You could’ve easily said that if the game isnt for you then don’t play it, yet you didn’t which shows not only loyalty but empathy towards us. You made it sound like you play the game yourself and that means a lot at least to me personally.
I hope more people see your response on this article and are willing to bury the hatchet and we as consumers voice complaints without slander that we have shown and used in the past. Like I said I myself am more than guilty of this on multiple occasions but I am glad to see that someone at least cares enough to respond.
You have my thanks and my respect Polaris. Give my best to the support and developers.
Best article on this issue by far.
Pls don’t see us as enemies.
We truly want the game to flourish and expand.
But you need to adress to our worries and concerns.
Exactly, only Five of my heroes are actually leveled up enough to help me. But the rest of my guys are so behind. It’s impossible to upgrade everyone when I’m so focused on my top 5 to help me prevail.
Glad you said something about it before I did.
Dear Polaris:
I apologize if you mistook my frustration and candor as an attack on you or your company. It is not.
I’m merely providing feedback regarding an issue that is obviously a cause of concern for a large number of players; the obvious disparity in resouces spent versus rewards received.
I’m not a new player to this or any other battle style mobile game. Since we are all a product of our previous experiences, my previous experiences have put me on guard for greedy tactics. If that is not what you guys are doing, then you’re right, I owe you an apology.
However, here is some CONSTRUCTIVE CRITICISM for your customer service department.
It is not professional to aggressively and publicly attack a customer for voicing their opinions or concerns. As a consumer, I have a right to question your company’s methods since I am spending real money on your digital goods. I did not attack you or your company, I voiced an opinion. If you would like to continue this conversation off this thread you are more than welcome to contact me at my email on file.
I truly do enjoy this game and I appreciate the hard work that the developers have put into it as well as the rest of the organization that keeps it running; from your marketing department to your IT Department to your customer service department even to your resolution desk that handles issues regarding your partners. I would not spend my money on your game if I did not. I’m a recent cancer survivor and I am currently convalescing from chemo. I’m medically disabled and on a fixed income so my money is valuable to me but so is the fun and joy that your game brings me. However, whenever I have provided feedback, the responses invariably come in some version of, “If you don’t like it, there’s others that will, so suck it up”. Even in your response above, you went out of your way to reiterate that. That particular attitude towards your customers is in fact irritating and disrespectful. If that truly is your company’s attitude towards customers (THATS A HYPOTHETICAL QUESTION, NOT AN ATTACK) then by all means you’re welcome to keep the money I have spent on your game up until this point and I will seek a friendlier sky. If it is not, and I’m really hoping that it’s not, I would strongly recommend that your responses be composed a little bit better so that you don’t leave your customers feeling like you don’t care about them because at this point, that’s how I feel with responses such as, “Not every contest is going to be fun or enticing to all players. If you think the rewards are blah for this contest, there’s plenty of other players at a different spot in their account progression that are loving the rewards.”
That’s not a very “loyalty conducive tactic” in my opinion.
In conclusion, I love your game.
There are things that can be improved, hence the feedback.
And, I apologize if you felt attacked. I was neither attacking you nor PerBlue.
Thanks for all the replies! I’m glad we’re able to talk through this - I enjoy being here on the forums working with the player community! Here’s some more info that I hope will be helpful for future conversations.
“money grabbing”, “lazy devs”, “the company doesn’t care”, “PerBlue doesn’t listen and only cares about money”, “my posts are hidden just because they don’t want to hear what I have to say”, “scammers”, “greedy” etc.
These types of statements are what I’m talking about. None of those things are true, and I’ve refuted them many, many times. Yes, players are customers who are using our server, but that doesn’t give players the right to say whatever they want about PerBlue and use us as a punching bag.
PerBlue just celebrated it’s 10 year anniversary, and the things we celebrate are the fun experiences in our games, they ways we try to improve player experiences to add more fun and less grind, trying out new technologies and platforms, and the great experiences we have working together. We want to create games that are fun, and that appeal to a wide audience. Not everyone will like every aspect of our game, but there’s usually something that a player will love to do that keeps them coming back.
We do make changes based on player feedback, but we also have a roadmap and a plan for future development. When player feedback is counter to our goals or the health of the game, it won’t be implemented.
Now, back on topic - the drop rate for raids is identical to that if a battle was fought with Heroes in the elite campaign. The only difference is the bonus XP that’s dropped. The server calculates how much XP the heroes would have earned fighting the battle, and then drops XP drinks to grant that amount (or close to it, rounded up). The team keeps an eye on player progression and the rate that hero chips are collected from the elite campaign. The data is very important to us. Sometimes player feedback doesn’t match what the data shows.
Dont apologize for you opinions. Ever. You are entitled to speak what you feel, how you feel.
And you sure know your way around words!
Power to the players 
I was silenced just for giving constructive criticism. Seems to me that we are silenced soley on someones “interpretation” of said comments.
Anywhoo, thanks for the actual response regarding the Topic.
Your post was flagged and hidden because it violated the forum rules. These rules clearly outline what’s allowed and what isn’t.
Let’s keep this post on topic going forward. Further questions about the forum rules can be brought up in a different thread.
Thank you!
Fair enough response. I would like to know though, if player feedback doesn’t match observable data; are there any systems in place researching the potential disparity in data?
I understand PerBlue’s position on this, as a company, I would imagine that it’s tough to balance making a product that’s challenging yet satisfactory while still improving revenue. So, if players are reporting an increasing dissatisfaction based on empirical data, are there any teams researching the root cause of the disparity?
I can only speak for myself, but I have noticed that since the last update (1.3A I think) it has become increasingly difficult to farm both badge bits and hero chips in the elite campaigns. I was stuck at level 80 capped for a couple of weeks before the update and pretty much spent that time farming for badges to level up low level characters and since the new update was implemented, the returns have been dismal. That particular observation is what led me to believe that drop rates are being tampered with. Again, I believe you when you say that they are not, but perhaps the gamers might be experiencing unintended consequences in practice that the developers may not have seen prior to releasing the update.
I really don’t like to be the squeaky wheel, but I do like this game and want to see it succeed. That’s why I point out patterns that have made me stop playing other games in the past.
Other than that, I’m looking forward to the next update.
@Polaris Another thing that could be plaguing players besides feeling like progression has been stunted in some way be it our own cognitive faults or whatever the case may be. I’m sure you know a majority of these already but since we do have a dialogue going I just want to go over some of the more common complaints within say the past couple months and some of the possible solutions that we, the players have discussed over them.
The “easiest” and most common idea to fix this is having your promotion timer pause or slow down when not in promotion range. Allowing you to chip away at it over a few weeks rather than the current system of doing the entire promotion hold in essentially one sitting. I use easiest in quotations because I am not skilled as a programmer so I have no way to know how difficult it would be to implement such a system.
The most common fix that I have personally seen is implementing some sort of kick/auto kick system which would remove a player for inactivity. Inactivity being defined as not using heroes in any meaningful way. Guarding gems shouldn’t count toward this as this is an integral point of the mode and some people offer to be solely guards. I think should this be implemented and someone is kicked that their ticket should be forfeit and, if they become a consistent problem be temporarily blocked from heists for at most 48 hours. Obviously we don’t want to exclude heroes for said players but limiting access to them should be suffice punishment in my opinion.
Truth be told I have seen very little as far as solutions for this. Most people have gotten to the point of “it is what it is”. This is one that seems the most ambiguous as to how to fix. It should still be a challenge but not unwinnable as many players have found out in one way or another.
There are a few more but this is a good start as to why many players, myself included, are on edge and whenever we see or feel like we are being slighted in any manner is when we gnash our teeth at you. As you have said there is an update coming soon that addresses any number of issues so let’s put these on the back burner until after the patch drops. 1.4 presumably. Then if there are issues we feel have not been fixed, or not fixed to our liking, or new problems arise because of the patch, let us have a meaningful open minded discussion. Instead of a shouting match behind screens and make this game the best it can possibly be.
Ya’ll people make me laugh
