1.6 Known Issues

I only have one raid

The Back into the Fray Pack! event is not delivering items correctly.
Event packages have been delivered to anyone who made a purchase during the event.

Why don’t I have this available to me anyway? I have some friends that have purchased this, while I never had the option? What’s up with that?

I found out what a friend was offered and I’d buy it
but I don’t have the opportunity. :confused:

This is offered to select players, from what i have observed having 2 accounts (one high vip and one low) my low vip account gets offers like this more often than my high vip account

Hi,

I don’t know if this is an issue or just something that was changed with 1.6 update. When I complete or Yellow Team trials on absurd difficulty, I only receive five total type of bits. Peach and Love Bug bits do not show up. I have tried 3/5 times with no success.

Regarding the resolution issues on Samsung devices, we’re planning to have that fixed in the next game update, which will happen in December.

@Serena_10 Please contact support so they can review you logs.

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Hi, @Polaris!

Is there an ETA on surge compensation and activation of triple gold again? I believe I saw that once the issue is resolved, those two items would be taken care of. Thanks!

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City Watch gold is not paying correctly. It’s only paying base loot per section. No difficulty bonus or any VIP bonus.

Our team just won in the Guild War and so far nobody in our guild is getting war chests after the victory.

The contest for red mods is not registering any of my city watch or creep surge wins with the required heroes. Wall-E is my 3rd best character and usually lasts through 3/4 of a city watch run. No points have been given, all characters show 0 for done, and 0 for points.

you don’t get rewards for promoting to, or winning in legendary

Thats kind of stupid. Kinda kills the incentive to win at that point.

@Quigsley Please contact support so they can review your logs.
@Tony_VIII The contest is over - it was a short mid-week event to give out some Mods and Mod Power. If you did battles during the contest, please contact support so they can review your logs.

Update for the Creep Surge issue

We will be forcing the 1.6.1 update later today. There’s app store complexities that prevented us from forcing the update until today. Once that is done, the compensation package will be delivered.

The Triple Creep Surge Gold event will start, either tonight at 10 PM CT or tomorrow morning at 4 AM CT, depending on your server.

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Rewards will be awarded at end of season. After the final standings are determined

Another thing I’ve noticed, when you’re looking at badges you can earn in campaigns, the ‘!’ alerts for who needs that badge isn’t working anymore.

My Mike for example needs a Triton’s Trident, when looking at the previous page before raiding/fighting on 8-5 it doesn’t have a marker against the plan bit saying who needs it.

Can this be fixed please, it’s a huge assistance in knowing what to collect.

Need to add user interface to the known issues. The back button and exit button are larger than before and get in the way of some other buttons. Also, both those buttons and the menu button have an additional 50% touch zone that makes the problem worse.

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Can you please look at the format size for the Samsung phones. Doesn’t fit the screen and the back button to close to the fight button and accidentally hit. Thank you

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Today’s bug is brought to you by city watch 3.1. 34 hero’s to get through that one.

They already said they’re fixing this in the next update

Aditional, there are some menus that are inaccesible, for example, i cant enter to the friend disc menu, there are no buttons, so its not possible tu upgrade the disc or add stars, affecting also the dialy challenge

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