Gold Not Received From Surge

Hello There!
From Yesterdays Surge i was about to have 14M gold from surge…When Endless Surge ended , and after the 15 minutes cooldown…When I opened surge and I saw I didnt receieved any gold from creep surge.
I tried restarting my game but The still didnt received any gold.
Kindly Look Into This Issue @Polaris

Name- AbuBakr Umar
Server 2
Guild- Lady and Champs
( I mentioned server and guild because my this forum account isnt linked to my main account)

11 Likes

Best opening up a ticket in game.

I had the same thing happen

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If you didn’t receive the gold and token reward at the end of surge, it will try again to give it to you when the next surge ends. I believe it gets sent to you through the mailbox.

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Yah my guild is complaining so its everyone

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:thinking: I’ll get the team to take a look at things.

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I already did. To see if others are facing same thing, i posted it in forums

2 Likes

And The Preview…Like Personal Record,consistency etc…when New surge started…I didnt see that as well!

2 Likes

Same here, Jody Caviness, server 2.

This could have a major impact on people who are perpetually low on gold.

2 Likes

Seems like surge didn’t end correctly on server 2. We’re still investigating, and we’ll be sure rewards are sent out!

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The Creep Surge end has been confirmed now so rewards should now be available!

2 Likes

Thanks, but how do we get them? Were they just silently added to our accounts?

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Since today’s Surge had already started, the Surge end screen won’t display again until tomorrow. The rewards for yesterday’s Surge will be delivered then - through the mailbox.

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Good to know; thanks for the reply!

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Thanks very much. :blush::grinning::grinning::grinning:

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@Polaris Happened again!!
I didnt even got gold of yesterdays surge…and before as well…
I need my gold!!
@Polaris You said We ll get then through mailbox looks like That didnt happened .
Still the gold is lost
Kindly look into the issue

4 Likes

:eyes:
On it!

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Yes, it’s now 2 days on a row that we haven’t gotten our rewards. The lack of gold is really hurting!

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Did the next Surge start correctly?

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Nope…It started similiarly like previous day…

2 Likes
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