Make sure you have a stable internet connection
5 Likes
What are we doing about the people who didn’t get the update deal
I thought it was somewhat obvious but since people have still been saying they are unable to update, and can’t or don’t want to clear their cache - if you search for Disney Heroes in the play store search bar, you get a featured result with an Update button in it. This is because search results are pulled directly from Play Store rather than your device cache. 
5 Likes
Can we have one update without issues
Game is crashing Android one UI 3.1
Team is looking into this.
4 Likes
Bug - when you tap on the ‘Video’ blimp, you’re now auto-scrolled to the Tapjoy window instead of the actual Daily Video one, causing a bit of inconvenience
4 Likes
Loutre what about the people who didn’t get the update deal
Can I possibly get an answer
Still unable to open and update the game, probably not going to be able to collect my stamina for tonight
Are you on Android? Did you clear cache for the Google Play Store App?
4 Likes
Yes and yes
What about the people who didn’t get the update deal
I have the same problem
have you tried this - if that doesn’t work either then are you in an ‘unusual’ region where it might not have propagated to yet?
Waiting on a response for the update deal. Once I have a response I’ll let you know.
7 Likes
Thankyou loutre
Thank you!!
It’s working now 