1.17 Known Issues

CassandraRae · April 6, 2020, 4:16pm

@IGNASIO …Your point? The patch notes mention guilds not being able to change their emblems, not individual USERS nor does it mention the newer badges not showing up on that list and them being available to use once you unlock like normal

xdisneygamer · April 6, 2020, 4:28pm

Bring the game back up

Filadae_Djaq · April 6, 2020, 4:29pm

It is going through server maintenance

IGNASIO · April 6, 2020, 6:28pm

This includes cosmetics that were previously unlocked by:

Hero emojis unlocked through Friend Levels

Hero avatars unlocked by upgrading heroes to purple rarity

Badge avatars unlocked by getting heroes to their rarity

Just read more attentively

CassandraRae · April 6, 2020, 7:55pm

if that were referencing my problem, it would be fixed. Im attentive enough. The problem still stands.

Filadae_Djaq · April 6, 2020, 9:18pm

Here is an issue with skill avatars.

The avatar is round

But the borders are square

And when I reset the game

My avatar is that of the hero who has the skill icon

unique_Teddy · April 6, 2020, 10:31pm

I’m having that same issue @Polaris

Ilimilku · April 6, 2020, 10:43pm

On at least two occasions, in Surge, when hiring and using a merc, the same unused hero in my inventory is also used. This has happed with Bo Peep and Animal, at least from what I have noticed. Other guild members report the same.

NUKEZ · April 7, 2020, 4:05pm

Yes, applying skill avatars (earned from cosmetics crates ) does not persist app restart. Avatar border does not affect this.

Musketeer-Endgame · April 7, 2020, 4:09pm

Only can confirm this bug, it’s making those avatars a bit useless.

Polaris · April 7, 2020, 4:22pm

I added the avatar bug to the top and the team is looking into it.

Baroness_Bashful_VI · April 7, 2020, 4:30pm

@polaris do you know when we can expect our diamond compensations?

Polaris · April 7, 2020, 5:40pm

For the VIP Crate issue, you’ll need to send in a support ticket. We’re having to verify and compensate each person individually.

Musketeer-Endgame · April 7, 2020, 5:56pm

Both guild legacy leaderboards aren’t in order.

Polaris · April 7, 2020, 6:30pm

Nope, they’re not in order at all. I’ll pass that on to be fixed.

Musketeer-Endgame · April 7, 2020, 8:19pm

Here, things are curved. @Polaris

Mickey’s red skill and this Pooh badge.

Visionary · April 7, 2020, 8:44pm

Already said this but noone ever recognized

Baroness_Bashful_VI · April 7, 2020, 8:50pm

@polaris. Thank you, I’ve messaged support. Heads up, the “contact us” function on iPhone is flawed. Text is white on a white background when you type and when a list of suggested topics come up, they are black text on black so you can’t see anything.

TherMasterStitch · April 7, 2020, 9:06pm

I don’t know if this is a bug for everyone or just me but I recently saw when Stitch is in an ambush fight in heist he doesn’t use his Green Skill at all.

Polaris · April 7, 2020, 9:08pm

Yeah, that’s a dark mode issues on iOS. We’re working to update the ticket system to get a fix in for that.