Cheating incidents should be submitted through support tickets. We need to track them just like the bug reports, which isn’t really feasible on the forum. If you did submit a ticket, I will follow-up with the rest of the support team about its status.
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Note that I also submitted a support ticket about this player around the same time, as did a number of my guildmates
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Don’t you need to buy challenge again with diamond? Why do they need to spend diamond when there is a loophole with the challenge system?
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So, people can actually hack this game? 
This is new…
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Thanks for your reply; I did submit a ticket, back on May 10:
I followed up with screenshots of the attacks in question, as well.
I just didn’t know if it would be possible to follow up on that ticket through in-game support, since it’s almost two months old.
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It is! All tickets stay in the system and I can track them down pretty easily. I apologize for any lack of attention and I’ll add this to my to-do list.
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Not really… I had rumours of exactly this happening 4+ years ago so… 
And I believe I do know what those “players” use to make such results. Again, heard of it, can share the information I know with staff to check if that is it, won´t speak about it openly here anymore.
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Sorry for creating a butterfly effect for this, but I think I posted a new topic for you all to come and look at, including you @Samm. Here’s the link to this topic.
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@Samm Could the team please be aware that these fragments are impossible to obtain in any Invasion?
I sincerely hope they are not meant to be deal exclusives…
Level 4 Color Type Mod Fragments…
So Red, Blue, Yellow… SP, BD, HP ones.
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How do you have that many chips?!
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@samm can you guys consider to add quick fight feature in normal and elite campaigns? We hate doing those campaigns whenever a new chapter is available
And frankly, if I were a new players and found that I need to manually fight 70 chapters, I would quit literally the very first day. That takes too much time
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Plz stay on topic marshy.
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Fine fine fine
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I think that’s a valid point. Yes, I’ll see if we can make that happen 
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Is it possible to make Mama Bot immune to Shatter and Pierce, it makes invasion just… too easy.
In the same time, invasion rewards should give more upgrade pieces types, green and blue skill, Fantastic crit, speed… would be nice if it would give talent essences too.
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1 more thing, can the maximum amount of gold crates bought 1 time increase?
For 1k hero chips, we need to spend roughly 20B, which means more than 200 times buy 10k gold crates 
Can the number be 100k or 1000k gold crate per time?
And can you guys add 2 star and 3 star heroes in gold crates pls? Star is not what determines who is strong or weak anymore. And now, all heroes are 1 star anyways
Thanks @samm for reading
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New players are gonna be needing them, the moment they play the Invasion for the first time. Makes defeating the Mama faster…especially in one of their Challenges.
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An own Challenge/Hard Mode were Shatter and Pierce are disabled could be interesting, but yeah the Normal version I think Shatter and Pierce should be on for the sake of having it be doable for the non-Whales and lower Whales.
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But this was the reason for Shego nerf back when she was released, same with caps for Quorra, Gizmo, Quackerjack, and others, to make sure invasion won’t be a clicker mode.
Now it just use shatter or pierce without cap the game mode.
Mama Bot should be immune to shatter and Pierce for this reason.
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