What about the purchase I made as the servers went out of control? Things rolled back and I havent gotten the items from that deal yet
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Mon message à était déplacer ou supprimé je ne sais pas… J’ai payé 2 achats d’endurance à 20,99 €s chacun sur le serveur 19 le concours et le beug enregistre que dalle on peut dire. En espérant que vous trouverez rapidement le problème
I’m in Server 21 and it won’t let me open the game. It’s says that there is a Content Update Fail. Is there an explanation for this or anything I can do to open the game? I keep checking in and restarting my device but no changes were made.
I bought a Crate Solo deal with 1,084 Damage and Tank Hero Crates and when i logged back in the crates disappeared and the Crate Solo deal was back in the events tab. I got a Google play receipt for the purchase also so I’d really appreciate being able to get my crates.
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You dealing with these? I bought a stamina pack you got my money I didn’t get the stamina… common …
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Make that 2 someone’s. And I had multiple boosts activated too!
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Я не понимаю,что мне теперь делать?
[Здравствуйте, я оплатил покупку но до меня она так и не дошла,помогите пожалуйста](http://Здравствуйте, я оплатил покупку но до меня она так и не дошла,помогите пожалуйста)
@Polaris I’ve been trying to buy 2 deals for over 2 hours now. Every time I click buy I do all the stuff needed and i get nothing. Then I see my money gets refunded.
Support is not really helping as they say I got the items and I have not actually got then.
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Yeah…2 Stamina Refills Clap Clap Clap
My contest point is not omproving much even when I already consuming much energy and diamond. Gigle…
I also want To say that every time I open Disney heroes, it says I need to update The game and whenever I do that, it doesn’t let me update it. What can I do about this problem? Plz let me know as soon as possible
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@Polaris, I know you are not customer service, but customer service isn’t serving me with my issue. I purchased diamonds and stamina which were credited to my account about the time the server problems happened on July 4. The diamond and stamina packs disappeared from my account while I waited out the connectivity problems. They disappeared before I had the chance to use them. I had 5 boosts activated at the time. Surely this is something that can be verified given the information I sent CS. Their response is unacceptable.
Please help!
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I’m looking into the items and resources disappearing.
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It appears my CS ticket has been cancelled without response to my last post to it.
Your ticket is still open.
The team is looking into identifying what is missing and then we’ll get it returned to everyone. Thanks for being patient!
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