and Red yes - which is why I said they are stuck in 2019
Could be real life related like exams and such? Shouldn’t have that much effect I think, but it could increase the amount forgetting to use their Prize Wall tokens.
Along with the Price Wall novelty going down as it isn’t new anymore, could be related to the remembering to use all the Prize Wall tokens. (Might have happened to me).
.
Need something new and exciting for the Prize Wall maybe beside new characters, like a new type of reward in the Prize Wall or increased rewards. (The chance of duplicate rewards could be something).
.
Though Loutre, by Prize Wall retention do you specifically mean Token use or Hero Specific Quests?
Two very different things in terms of what they mean, so could you clarify?
Like the Token use is unrelated to the character and as such F2P, that’s more on time(not busy in real life) and remembering to do it.
Hero Specific Quests is the P2W part, where one has to spend a lot of resources if not money to get the character to Yellow in time.
So yeah, if you could clarify which of the data points you at PerBlue are looking it would be appreciated as that could clarify some things :-).
I think it is both Token use and Daily Quests, Kira.
1 Like
We mean people using the Prize Wall in general.
Since Hero Quests are one-time only and you could technically claim them right away.
So, because people are less playing Prize Wall, you guy decide to give less token? @Loutre?
How is that an encouragement? 
It is not logical at all
It won’t bring those players back, instead it only hurts the ones playing Prize Wall consistently
1 Like
Also true…
What thought process it passed?
Questionable move, and bad at the end.
Players seem less interested in spending the tokens as we are seeing them not being used/unclaimed in daily users. This is why we’re seeing if giving resources is more what players might want.
Also since there is such big care about prize wall… when skill chips will be increased, it should be 5x more what are we getting now.
If it will be easier to max hero’s red skill together with easy 6* it should be encouraging.
So far none of them are good, all available from prize wall and contests. Give something rare.
Thinking about it maybe some people turned from “DAUs” to “I claim Hero Quests for Diamonds and then just let it run out” type?
Since… factually, the team involved the Hero Quests Diamonds to the Fortify contest where we specifically asked not to…
I see, and yeah thanks for clarifying :-). (You too Numi).
Was a bit unsure if the focus was more on Hero Specific Quests or the Tokens, but yeah I see.
.
Overall Prize Wall dip could be novelty related and more so now being one of the daily to do things, and not as exciting.
As mentioned above though, the Diamond Crates haven’t been updated in a long time as far as what Badges they can give, so maybe refreshing the Diamond Crates could be an idea.
While it could be nice if Diamond Crates could give Yellow badges, I am not sure if that’s balanced yet or not. But yeah Yellow Badge Bits and full Red and Orange badges and such would be a good idea I think in order to make the Diamond Crates more decriable again :-).
.
And yeah, the less token used might be due to novelty drop of the Prize Wall not being new anymore, so people less likely to remember to use up their Prize Wall Tokens. (Might have happened to me).
It has nothing to do with the Prize Wall not being good, just life cycle related of not being and just a daily to do thing part of the game.
Like I said above, we are just testing things right now. You will be seeing changes that may have these things in future.
I wonder if raising the token amount in Daily Quests rather than giving additional rewards in Hero Quests would motivate more since…
You kinda went towards it Loutre that the more prevailing might be Daily Quests in the general use over Hero Quests. 
1 Like
It still kinda boils down to… well…
Daily Quests give in general like 33/18 x 12 = so averageing 22 stages.
With Hero Quests in Bagheera’s Prize Wall we got to 45-50, so Hero Quests > Daily Quests. That could also explain why people weren’t that involved in using the tokens daily, they could just use Hero Quests and in general gain more than if they ignored Hero and used Daily.
It’s hard to tell the “motivation” behind not using the tokens and it surely is far more complex than “People like hero X, don’t like hero Y, there’s a cult for hero Z, there’s not one for hero P” etc.
I still have the feel that starting the non-Badge, non-Cosmetic crates at 3 or 5 instead of 1 might change something too, without a change in Token amount.
Or changing how those crates work.
1 Like
Does there appear to be any correlation with activity in other game modes? As an active player there’s simply no way I’d pass up the Prize Wall tokens available (regardless of if I choose to complete the Hero Quests), however in my guikd there are a number of people who tend not to participate in War, Surge, or other modes and probably just login to collect their dailies and do a few tasks. I’d bet that these are the sort of player who don’t maximize their tokens.
The other possibility I can think of is that for paying players, who are now probably the active majority on S1 after the merges, there’s just not enough value in the Prize Wall if they aren’t choosing to focus on the hero - most of the rewards can be purchased many times over through deals.
Can’t argue with the data, but it is interesting considering that most active players I know consider the Prize Wall to be really good and always play it.
Is there any more feedback needed, Loutre?
Could post like a summary of expected changes to make prize wall better, including medals.
This I said too… what is the definition of “DAU” (Daily Active User for those that do not know)?
Because yes, some might just do the dailies and end, maybe they can claim some tokens on the way, they just… don’t.
Might also be the reason. Even being in a top guild I noticed that the Guild Gifts with Tokens were getting slimmer and slimmer. And yes, I don’t blame the “whales” for not buying them or the solo tokens. A 5300 stamina deal is much better than a 15 tokens or 13 for me + 2 for others in my eyes, might be for them too. But we won’t know as they don’t tend to be active in forums THAT much.
1 Like
I still wonder where are the datamined quests 
@Loutre just saying could we now get more Badge Crates in Contests again for a while? Or is there a Trial Event nearby?
Since obviously less tokens mean less chances at them.
Also, is there a “get hero X to level 300” quest planned? 
Maybe with 2 guaranteed cosmetics?
Hum… .
Could the attempt of reducing Tokens and increasing diamonds be a reverse psychology attempt?
Not sure how that works, but I assume it is the Tokens people mainly want and the Diamonds not being that interesting if one isn’t already a whale, though I think Whales likely prefer Tokens over Diamonds.
.
Well, I will at least continue to mainly do the daily quests and try to remember to use all of the Prize Wall Tokens :-).
If I do any of the Hero Quests completely depends on if it is a character I like, have Utility/Counter skills I need or just getting points for the content.