Do you have any items in your account?
If youâre talking to me, yes. I have some diamonds and chips Iâd like to be brought over. I think a few stamina refills too.
Hmm⊠then I guess it is because of the accountâs age
Whyâs that matter? It said nothing about a required age.
This is the exact text from the official thread:
âAfter the merge, some players will have more than one account on the resulting server. Once the merge is complete, players that end up with more than one account on the server due to the merge will be able to consolidate inventory from alternate accounts. Players are not required to merge accounts, and itâs possible to continue with multiple accounts on the same server. If you want to keep multiple accounts as-is, you do not need to take any additional action.â
Iâm pretty sure this falls under the category of a single person with multiple accounts on the same server due to the merge.
Accountâs age. Not yours
Yes. The accounts age. It doesnât say it has to be a certain age to qualify for the consolidation. It states that if, because of the merge, anyone has multiple accounts on the same server they can be consolidated. Because of the merge I have multiple accounts on server 2. They should be able to be consolidated.
@Drewman is quite right, there wasnât any stipulation of the age of the account. Unless some technical limitation is preventing it, which seems unlikely, I donât see why they canât do the consolidation.
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We turn off new account creation when a server merge is announced. For this merge, there was some bug that allowed players to create new accounts across the servers that were planned to be merged. We found people who had created new accounts in November with the sole intent of collecting player appreciation giveaways and coop contest rewards and then consolidating them into their âmainâ account. Due to this, we are reviewing consolidation requests and reviewing the creation date of the accounts involved in the request.
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@polaris there was never any mention of not being able to create new accounts to have merged, and at this point those of us that did so have spent a lot of time and watched a lot of videos that your company was paid for, and now youâre saying that all of this work was in vain and for nothing. If this was going to be a rule, you should have said so from the beginning.
How can I request a consolidation? And, is it required to consolidate if all my stuff is still in my account?
No offense, but so what? That was no bug, we were always allowed to do that. If yâall didnât want us making accounts that should have been turned off. And if it was a bug, the right thing would have been to let people know what was going on. I would not have wasted my time watching videos (giving you revenue on top of what I spend) if I would have known that it couldnât be consolidated. But as of right now, I did nothing wrong.
According to the post, anyone with multiple accounts on the same server due to the merge are able to have them consolidated. It doesnât say anyone with an account older than x days - it says anyone.
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Iâm sorry I wasnât clear. New account creation was turned off. There was a bug that allowed some players to create new accounts. Merging those accounts would have been an unfair advantage that not everyone had access to, so new accounts are being denied consolidation requests. We are reviewing each request in more detail than normal, so it is slowing down the processing of these requests.
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Last merge no one was allowed to make accounts in the servers that were getting merged
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Iâm pretty sure everyone had access to them. Anyone that was on the servers that weâre merging. Iâve heard of people on all the servers we just merged with. So if everyone had the same opportunity, itâs on them for not taking advantage.
And talking about an unfair advantage is insane in a game thatâs about spending money to get on the leaderboard. Now if this was skill based, Iâd agree with you. It at this point, an advantage is part of the game.
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@Polaris
So, basically you are saying that someone who created 30 accounts to fill their guild before the merger was announced was able to log on to all of these accounts and get all the same rewards and then has no problem merging these accounts, but someone who created multiple accounts after the merge was announced cannot do the same thing simply because of when the accounts were created?? Itâs not like itâs several team level 1 accounts with nothing but free stuff. Actual time and effort was put into leveling these accounts. Countless videos were watched to make this process easier, and you certainly have no issue collecting your money from the advertisers. This merger discussion has been up since the merge was announced, so at any time if there was a bug that you knew some people were able to create accounts you didnât want them to, it would have been really easy for you to announce that no account created after such and such date would be allowed to be consolidated. Instead you let us spend time, effort and make your company money, only to tell us once itâs too late that it was all for nothing. This is completely ridiculous, and any player appreciation rewards or other free rewards could be collected by any account no matter when it was created. It shouldnât matter when an account was created, all that should matter is who the account belongs to.
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They always seem to forget to mention the things that hurt players
Do you guys remember the time when all of a sudden, we canât store things in mail box infinitely anymore? If someone hadnât found out, I doubt we would have known about thatâŠ
And they wonder why we have trust issues? Really?
P/s: To be honest, I thought about creating a second account the very first time merge happened. Didnât go through with it because I didnât want to waste my time and effort⊠So, while I donât know hard that is for you guys doing this, I know itâs not easy⊠you have my condolence
Unfortunately, we were unaware of this bug until someone requested to consolidate over 70 accounts and we did an investigation.
This was not hidden or underhanded. We were not aware of the bug until after the merge. I have updated the announcement template to let players know new account creation will not be active leading up to the merge.
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Easy fix for that: Only allow people to consolidate accounts made by the same google/apple/amazon account. That way there is no way someone can make a ton of alts and you know whoâs had primary ownership of it.
To be fair, thatâs way too many accounts⊠Someone really has a lot of free timeâŠ
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